Seller: CALIFORNIA WINE SHOP / RC California Wine Shop Japan

Calistoga International Inc.

Chief Operations Officer: Representative Director Akiko Kikuchi

Address: 3-1-14 Shichirigahama Higashi, Kamakura City, Kanagawa Prefecture

Inquiry email: info@californiawineshop.jp

TEL: 0467-81-3161

Additional fees required in addition to the product price: shipping, wrapping, refrigerated delivery

Payment method and timing:

Delivery time: After payment is completed, the product will be shipped from the warehouse within 7 days. However, it may take longer to ship during long holidays such as New Year's holidays, Golden Week, summer and winter holidays, or if the product is on backorder. We will notify you on our website or by individual email.

Cancellations and Returns: Generally, we do not allow changes or cancellations after an order has been confirmed. If you wish to cancel after the order has been shipped, please note that you will be responsible for any costs incurred, such as round-trip shipping fees. However, if the product is defective or different from the order upon delivery, we will exchange the product or refund the product price. Please contact us within 7 days of receiving the product to return it. Shipping fees will be borne by us in the case of defective products due to poor delivery or returns due to shipping errors.

Liquor sales license notification number: Hemp Law No. 2033

Sales outlet name: WINE TO STYLE Co., Ltd.

Sales office address: 2nd floor, Juban Toyu Building, 1-5-30 Azabu-Juban, Minato-ku, Tokyo 106-0045

Liquor sales manager: Matthieu Mika

Training organization: Japan Voluntary Chain Association